Privacy Policy

1.1 Personal Information You Provide

When you create an account or use the App, we may collect:

• Email Address: Used for account creation, authentication, and communication
• Name/Username: Used to personalize your experience within the App
• Account Credentials: Password (encrypted and securely stored)
• Apple ID Information: If you choose to sign in with Apple, we receive limited information as per Apple's privacy standards

1.2 App Usage and Progress Data

To provide the core functionality of the App, we collect:

• Habit Tracking Data: Which habits you complete, when you complete them, and your completion rates
• Program Progress: Your current day in the 84-day program, week number, and program phase (standard, Monk mode, or completed)
• Streak Data: Your current and longest streaks for each habit
• User-Generated Content: Your Day 0 written commitment, daily recap responses, and any notes or reflections you create within the App
• App Preferences: Your notification settings, selected habits, and customization choices

1.3 Device and Technical Information

We automatically collect certain information about your device:

• Device Information: Device model, operating system version (iOS), device identifiers
• Usage Analytics: App opens, feature usage, screen views, and interaction patterns
• Crash and Performance Data: Technical logs to help us identify and fix bugs
• Push Notification Tokens: To deliver notifications you've opted into

1.4 Subscription and Payment Information

When you purchase a subscription:

• Subscription Status: Active/inactive status, subscription tier, renewal date
• Transaction Information: Managed entirely by Apple through the App Store and RevenueCat (we do not collect or store your payment card information)

2.1 Provide and Maintain the App

• Create and manage your account
• Track your habit completion and progress
• Calculate streaks, statistics, and achievements
• Provide personalized content based on your program phase
• Enable core features like daily recaps and habit tracking

2.2 Improve and Optimize the App

• Analyze usage patterns to improve user experience
• Identify and fix technical issues and bugs
• Develop new features based on user behavior
• Test and implement app improvements

2.3 Communicate with You

• Send push notifications about your daily recap, habit reminders, and program milestones (only if you opt in)
• Respond to your support requests and inquiries
• Send important updates about the App, our policies, or your account

2.4 Process Subscriptions

• Manage your subscription status
• Process renewals and cancellations
• Provide access to premium features

2.5 Ensure Safety and Security

• Prevent fraud and abuse
• Enforce our Terms and Conditions
• Protect the rights and safety of our users

3.1 Service Providers

We share data with trusted third-party service providers who help us operate the App:

• Firebase (Google): Authentication, database storage, and analytics - Privacy Policy: https://firebase.google.com/support/privacy
• Supabase: Database storage and backend services - Privacy Policy: https://supabase.com/privacy
• RevenueCat: Subscription management and payment processing - Privacy Policy: https://www.revenuecat.com/privacy
• Apple: Authentication (Apple Sign-In), payment processing (App Store), and push notifications - Privacy Policy: https://www.apple.com/legal/privacy/

These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using your information for their own purposes.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).

We may also disclose your information to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the App
• Protect the personal safety of users or the public

3.3 Business Transfers

If Monks is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.1 Account Deletion

You may delete your account at any time through the App settings. Upon deletion:

• Your personal information will be permanently deleted within 30 days
• Your habit tracking data and progress will be permanently deleted
• Your subscription will remain active until the current billing period ends (no refund for partial periods)

5.2 Access and Correction

You can access and update your account information (name, email) directly through the App settings at any time.

5.3 Push Notifications

You can opt out of push notifications at any time through:

• Your device settings (Settings → Notifications → Monks)
• The App's notification settings

5.4 Marketing Communications

If we ever send marketing emails (we currently do not), you can unsubscribe at any time by clicking the unsubscribe link in the email.

5.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal information we've collected about you in the past 12 months
• Right to Delete: You can request deletion of your personal information (with certain exceptions)
• Right to Opt-Out: You have the right to opt out of the sale of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at support@bemonks.com

5.6 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@bemonks.com